United Concordia / TRICARE
expatdental® welcomes patients and families covered under United Concordia / TRICARE dental insurance. We are registered to provide dental care for US military personnel and their dependents based in Singapore.
United Concordia / TRICARE is a health insurance program that provides coverage for active duty service members, retirees, family members, and survivors. The program offers comprehensive dental coverage options to eligible beneficiaries.
Commonly covered services may include:
- Routine examinations and cleanings
- X-rays and diagnostic services
- Orthodontics
- Sealants
- Fluoride treatments
- Basic restorative treatment
- Major dental procedures (subject to plan details and coverage limits)
Note: The benefits and coverage limits under your plan depend on your specific policy details. There’s no need to contact your insurance provider directly. Our team can help check your coverage ahead of your visit. Just get in touch with your name, date of birth (DOB), and benefits number, and we’ll take care of the rest.
expatdental® is set up to support United Concordia / TRICARE -insured patients and their families.
Our clinic can:
- Process insurance claims and direct billing
- Provide you with itemized treatment plans and cost estimates
- Answer questions about benefits coverage
- Work with your insurance benefits administrator
We welcome United Concordia / TRICARE families from across Singapore.
Whether you’re stationed locally or recently relocated, our team is familiar with serving the international and military communities.
expatdental® was founded by American dentists with a commitment to providing dental care to the international community in Singapore, including US military families and expat populations. Our team has over a decade of experience caring for United Concordia / TRICARE patients and understands the needs of the international community.
Before Your Appointment
To help us process your United Concordia / TRICARE benefits efficiently:
- Contact our team to check your coverage – You can reach out in advance with your name, date of birth (DOB), and benefits number, and we can assist in checking your coverage prior to your visit.
- Provide any additional required documentation – Our team will advise if any additional information is needed to support your claim.
- Bring your United Concordia / TRICARE ID card – This allows our team to verify your coverage details at your appointment.
What to Expect
During your visit, our dental professionals will:
- Assess your dental health
- Discuss any treatment needs
- Provide you with a transparent treatment plan and cost estimate
- Explain how your insurance coverage applies to the recommended treatment
- Answer questions about your benefits
How Claims and Payments Work
How Claims Are Processed
We submit claims directly to United Concordia / TRICARE on your behalf and offer a direct billing / cashless experience. In most cases, this means no upfront payment is required. If there are any out-of-pocket costs, such as a procedure not covered by your plan, our team will inform you ahead of any treatment. Pre-approval may be required for certain procedures, which we will obtain on your behalf.
Your Responsibility
As the patient, you remain responsible for any costs not covered by your United Concordia / TRICARE plan.
Our team will inform you in advance of any out-of-pocket costs before treatment begins.
Billing Questions
If you have questions about billing, claims, or how your specific United Concordia / TRICARE plan covers a particular treatment, our team can help clarify. You may also contact your benefits administrator or regional office directly.
United Concordia / TRICARE Coverage Questions
As coverage details vary depending on your specific United Concordia / TRICARE plan, our team can assist in checking your benefits and explaining what is covered ahead of your visit.
- Review your benefits documentation – Your United Concordia / TRICARE materials outline covered services and any limitations
- Contact our team – We can assist in checking your coverage and help you understand how your plan applies to your treatment
- Ask during your appointment – Our team can discuss how your specific plan applies to your recommended treatment
- Contact your benefits administrator directly – If preferred, you may also contact them for additional information.
United Concordia / TRICARE Coverage Questions
If you have dental insurance in addition to United Concordia / TRICARE, or if you’d like information about our other payment options, please speak with our reception team when scheduling your appointment or on arrival.
When you call, let us know you’re a United Concordia/TRICARE beneficiary so we can prepare the necessary paperwork.
Frequently Asked Questions
No, our team will handle the claims process for you. We submit claims directly to United Concordia / TRICARE on your behalf, helping to make the process as smooth and straightforward as possible and providing you with a cashless experience.
We’ll provide you with a clear cost estimate for any treatment not covered by your Tricare plan and discuss options available to you.
Yes, we welcome all United Concordia / TRICARE-eligible family members. Coverage and benefits depend on each individual’s specific plan.
Waiting periods are not typically applied. In some cases, certain procedures — including more complex treatment or orthodontics — may require pre-approval. Our team will assist in arranging this ahead of your treatment.
Yes. We offer a direct billing / cashless experience for United Concordia / TRICARE patients in Singapore.
- This page provides general information about United Concordia / TRICARE dental coverage and our services. It does not constitute dental or financial advice.
- For specific information about your United Concordia / TRICARE benefits, coverage details, or claim status. Please contact United Concordia / TRICARE directly at 1-800-874-2273 or visit www.tricare.mil
Treatment decisions should always be made in consultation with your dentist based on your individual clinical needs and circumstances.
Service Warranty
Keep up on your regular routine cleanings and if something breaks, we’ll fix it at no cost. Learn more
Transparent pricing
You will have the full breakdown of any treatments and pricing upfront so there are no surprises.
Internationally certified
Our dental team comes from the US, UK, Canada and Singapore, and have served more than 13,000 patients!
Novena Medical Center
- 10 Sinaran Drive, Unit 08-15/16, Novena Medical Center, Singapore 307506
- +65 6397 6718
- Monday
- 9am – 5pm
- Tuesday
- 9am – 6pm
- Wednesday
- 9am – 6pm
- Thursday
- 9am – 5pm
- Friday
- 9am – 5pm
- Saturday
- 9am – 5pm
- Sunday & Public Holidays
- Closed
Our staff will be in touch within 24 hours or our next business day.
