Henner Dental Insurance
expatdental® welcomes patients covered under Henner dental insurance in Singapore. We work with expatriate professionals and families from a wide range of international companies and can assist with coverage checks, claims submission, and direct billing arrangements where applicable
Henner is an international health insurance provider specializing in coverage for expatriate professionals and globally mobile families. Many Henner members in Singapore are covered through employer-sponsored plans that may include dental benefits for preventive, restorative, and specialist dental care.
Coverage and reimbursement levels vary depending on your individual policy.
Depending on your specific plan, dental benefits may include:
- Routine examinations and cleanings
- X-rays and diagnostic services
- Fillings and restorative treatment
- Periodontal treatment
- Crowns and other restorative procedures
- Orthodontic treatment (subject to policy terms)
- Oral surgery and specialist treatment (subject to policy terms)
Note: Coverage details, exclusions, waiting periods, and claim limits depend on your individual Henner policy.
There is no need to contact Henner before your appointment unless requested by your insurer. Our administrative team can assist in checking your coverage ahead of your visit.
expatdental® supports Henner-insured patients with:
- Direct billing and cashless arrangements where applicable
- Claims submission assistance
- Pre-treatment coverage checks
- Itemised treatment plans and cost estimates
- Communication with Henner regarding claims and approvals when required
Our team can also help explain how your dental benefits apply to your proposed treatment plan.
Which Areas Do You Serve?
We welcome Henner members from all over Singapore, including central Singapore, the east coast, Orchard, Holland Village, Sentosa, Bukit Timah, River Valley, and surrounding residential areas. We also welcome any patients with Henner insurance who are based in other countries.
Clinic Background
expatdental® was founded to support Singapore’s international community and has cared for expatriate patients and families since 2013. Our team works with patients from a wide range of international employers and insurance providers and is familiar with the administrative processes commonly associated with international insurance plans.
Making an Appointment
To help us process your Henner benefits efficiently:
Contact our team before your visit
You may send us:
- Your full name
- Date of birth
- Insurance membership details
- A copy of your insurance card (if available)
Our administrative team can contact Henner to check your available coverage before your appointment so you know exactly what is covered with no surprises.
Provide any required supporting documents
If additional documentation is required for claims processing or pre-authorisation, our team will advise you before your visit.
Bring your insurance information
Please bring your Henner insurance card or policy details to your appointment so we can verify your coverage information.
What to Expect
During your appointment, our dental professionals will:
- Assess your dental health
- Discuss recommended treatment options
- Provide a treatment plan and cost estimate
- Explain how your insurance coverage may apply
- Answer questions relating to claims and billing processes
- Obtain any insurance pre-approvals necessary for your treatment
Treatment recommendations are based on your individual clinical needs.
How Claims and Payments Work
How Claims Are Processed
Where direct billing arrangements apply, expatdental® can submit claims directly to Henner on your behalf, offering a cashless experience for you and your covered family members.
Coverage is generally verified before your consultation and treatment so patients have a clearer understanding of what may be included under their policy.
For treatments requiring insurer pre-approval, our administrative team can assist with the submission of supporting documentation and treatment estimates.
Payment Information
Any amount not covered under your insurance policy remains the responsibility of the patient.
If there is an outstanding balance after claims processing, the remaining amount may be charged to your credit card on file with expatdental®. You will always receive prior notice before any charges are made.
Our team will explain expected out-of-pocket costs before treatment begins whenever possible.
Consent and Documentation
Henner-insured patients are required to complete the same expatdental® consent and administrative documentation used for all insured patients receiving treatment at our clinic.
Henner Coverage Questions
As coverage details vary depending on your specific United Concordia / TRICARE plan, our team can assist in checking your benefits and explaining what is covered ahead of your visit.
- Review your benefits documentation – Your United Concordia / TRICARE materials outline covered services and any limitations
- Contact our team – We can assist in checking your coverage and help you understand how your plan applies to your treatment
- Ask during your appointment – Our team can discuss how your specific plan applies to your recommended treatment
- Contact your benefits administrator directly – If preferred, you may also contact them for additional information.
Frequently Asked Questions
In many cases, no. Where direct billing arrangements apply, our administrative team can submit claims directly to Henner on your behalf.
Yes. If you send us your insurance information before your visit, we can contact Henner to check your available dental benefits and explain what documentation may be required.
If a treatment is not fully covered under your policy, our team will explain the expected out-of-pocket costs before treatment begins.
Direct billing arrangements are available for eligible Henner patients and are subject to insurer approval and policy terms.
Certain procedures may require insurer approval before treatment proceeds. If this is required, our administrative team can assist with the submission and approval process.
Yes. Family members covered under eligible Henner plans may also receive treatment at expatdental®. Coverage depends on the terms of each individual policy.
You can contact our administrative team via email or WhatsApp for assistance with insurance-related questions before your appointment.
This page provides general information about Henner dental insurance and administrative processes at expatdental®. Coverage, eligibility, exclusions, reimbursement levels, and approval requirements depend on your individual policy.
This information does not constitute medical, dental, financial, or insurance advice.
Treatment recommendations are made following a clinical assessment and discussion with your dentist.
For policy-specific information, claim status, or coverage confirmation, please contact Henner directly or refer to your policy documentation.
Service Warranty
Keep up on your regular routine cleanings and if something breaks, we’ll fix it at no cost. Learn more
Transparent pricing
You will have the full breakdown of any treatments and pricing upfront so there are no surprises.
Internationally certified
Our dental team comes from the US, UK, Canada and Singapore, and have served more than 13,000 patients!
Novena Medical Center
- 10 Sinaran Drive, Unit 08-15/16, Novena Medical Center, Singapore 307506
- +65 6397 6718
- Monday
- 9am – 5pm
- Tuesday
- 9am – 6pm
- Wednesday
- 9am – 6pm
- Thursday
- 9am – 5pm
- Friday
- 9am – 5pm
- Saturday
- 9am – 5pm
- Sunday & Public Holidays
- Closed
Our staff will be in touch within 24 hours or our next business day.
