Service & Material Warranty

Our Warranty

You do your part, we'll do ours.

We love when our clients take care of their teeth. That's why we offer a service promise behind our dental practice. Why is a good dental care routine and regular check-ups important? Because they can keep your mouth healthy and prevent inflammation, infection and tooth loss. When we see you regularly, it also allows our dentist to treat infection or decay quicker so that it doesn't progress into something more serious or more costly.

How our warranty works

Our warranty to you
  • We will repair or replace the restorative dental treatment with a similar or better material.
  • Applies to crowns, fillings, bridges and implants treatments.
  • The warranty applies if the restorative dental treatment breaks, loosesns, cracks or dislodges under normal conditions.
Specific treatment warranties
  • Dental Fillings: 5 years against breakage, misfit or leakage.
  • Dental Implants: 5 years against breakage or misfit.
  • Crowns & Bridges: 10 years against breakage, misfit or leakage.

Doing your part

  • Regular cleaning and exams at expatdental® as recommended by your hygienist/dentist. Please note that some regular cleanings and exams should be 3 to 6 months depending on your oral hygiene situation.
  • You will need to ensure you have good oral hygiene (brushing and flossing twice a day) and are caring for your teeth and gums properly. You need to follow any and all instructions given to you by your dentist when the original work was done.
  • Inform us immediately if something breaks.
  • Treat your restorative dental treatment with normal care and continue to practice daily hygiene as instructed by your dentist.
  • You must properly and regularly use all dental devices prescribed by your dentist/hygienist (such as night guards, orthodontic appliances, etc.).
  • You must inform your dentist at the time of the original work of your medical conditions or lifestyle choices that could affect the dental treatment (ie. smoking, diabetes, osteoporosis, etc.).
  • You must be careful with your original restoration and ensure you are not partaking in any risky or negligent behaviour with your restoration (chewing on things you should not, using your restoration to bite into hard foods, objects, etc.).
  • The treatment must have been completed FULLY at expatdental® and cannot be altered or adjusted by you or anyone else, including another dental professional.

What it doesn't cover

  • Treatments originally done by another dentist or at another clinic (even if that dentist works at expatdental® now) and any dental work that has been touched in any way by another dentist or at another clinic.  
  • If you were warned by your dentist when the original treatment was done that it would not last, we can help you find another solution, but the warranty won’t apply.
  • Cost of a root canal if one is needed after a treatment.
  • Cost of a break and/or fracture of the natural teeth supporting the dental treatment.
  • In the event that an accident caused trauma to the face or head and impacted your dental treatment.
  • Other incidental or consequential expenses associated with your appointments or attending your appointments.
  • The new restoration’s upkeep and maintenance over its lifespan, or any other expenses associated with the restoration/fix, etc. 
  • We further reserve the right to deem the warranty null and void if the damage is caused by unforeseen circumstances which we deem to be outside the control of our dentists and dental team.   
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Service Warranty

Keep up on your regular routine cleanings and if something breaks, we’ll fix it at no cost. Learn more

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Transparent pricing

You will have the full breakdown of any treatments and pricing upfront so there are no surprises.

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Internationally certified

Our dental team comes from the US, UK, Canada and Singapore, and have served more than 11,000 patients!

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4.9/5
Customer Reviews
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Have a question? Let's chat.

Raffles Place

Monday
9am – 5pm
Tuesday
9am – 5pm
Wednesday
9am – 5pm
Thursday
9am – 5pm
Friday
9am – 5pm
Saturday, Sunday & Public Holidays
Closed

Novena Medical Center

Monday
9am – 5pm
Tuesday
9am – 5pm
Wednesday
9am – 5pm
Thursday
9am – 5pm
Friday
9am – 5pm
Saturday
9am – 5pm
Sunday & Public Holidays
Closed

Our staff will be in touch within 24 hours or our next business day.