Insurance
At expatdental®, we know insurance paperwork can feel like a chore. Our goal is to make the process as easy and transparent as possible — before, during, and after your visit.
We currently have a direct billing arrangement with Henner Insurance, allowing eligible patients to receive treatment without needing to pay upfront. Simply share your insurance details with our reception team before your appointment — or bring your insurance forms with you — and we’ll complete and submit them on your behalf.
We provide the same assistance for all our patients, whether your insurer is part of our direct billing network or not. Our team will help complete your forms and ensure you have the right documentation for your claim. We’re also expanding our direct billing partnerships, and new providers will be added to this list as they become available.
If your plan isn’t part of our direct billing network, you can still claim your treatment costs easily. Bring your forms with you or send them to us ahead of time — we’ll fill in the required sections for you and provide a detailed invoice and any supporting documents needed for your claim.
Want to know which services are covered under your plan? Send us a copy of your insurance card and policy details before your appointment, and our team will contact your insurer to confirm what’s included. This helps you understand what’s covered before your visit and saves time on the day.
If you’re uncertain about how billing works or what your plan includes, we’re here to help. You can reach our administrative team on info@expatdental.com or on WhatsApp — and we’ll guide you through every step.
Frequently Asked Questions
Direct billing means we work directly with your insurance provider to settle your bill, so you don’t need to make upfront payment for covered treatments. Currently, this applies to patients with Henner Insurance.
Yes. Whether your insurer is part of our direct billing network or not, you can bring your insurance forms to your appointment — or send them to us beforehand — and we’ll complete the relevant sections on your behalf.
Absolutely. If you send us a copy of your insurance card and policy details before your appointment, our team can contact your insurer to confirm which services are included in your plan.
If your insurer isn’t part of our direct billing network, we can still contact them on your behalf to find out how much of your treatment cost is covered. We provide the same assistance for all our patients, whether your insurer is part of our direct billing network or not. Our team will help complete your forms and ensure you have the right documentation for your claim.
You can reach our administrative team on info@expatdental.com or on WhatsApp. We’re happy to guide you through any part of the process.
Service Warranty
Keep up on your regular routine cleanings and if something breaks, we’ll fix it at no cost. Learn more
Transparent pricing
You will have the full breakdown of any treatments and pricing upfront so there are no surprises.
Internationally certified
Our dental team comes from the US, UK, Canada and Singapore, and have served more than 13,000 patients!
Novena Medical Center
- 10 Sinaran Drive, Unit 08-15/16, Novena Medical Center, Singapore 307506
- +65 6397 6718
- Monday
- 9am – 5pm
- Tuesday
- 9am – 6pm
- Wednesday
- 9am – 6pm
- Thursday
- 9am – 5pm
- Friday
- 9am – 5pm
- Saturday
- 9am – 5pm
- Sunday & Public Holidays
- Closed
Our staff will be in touch within 24 hours or our next business day.
